berkah 303 Privacy Policy
This page describes what we collect when you use berkah 303 and how we keep that data protected. We operate under jurisdiction-restricted access—our services are available only where applicable law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations.
We at berkah 303 take data protection seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, or a bank virtual account, or place a wager on Liga 1 or Champions League fixtures, you share personal information with us. This policy explains what we collect, how we use it, who we share it with, and what rights you have.
Our commitment is transparency. We do not sell your data to third parties for marketing. We do not track your activity outside berkah 303. We do not retain payment details longer than necessary for dispute resolution and regulatory compliance.
What we collect on berkah 303
We collect information in three categories: account registration, payment processing, and gameplay activity.
Account registration: We ask for your email address, a password you create, your full name, date of birth, phone number, and a government-issued ID (passport, national ID card, or driver's license). We also request proof of address—a utility bill, bank statement, or rental agreement dated within the last three months. These details comply with Know Your Customer (KYC) requirements in supported jurisdictions.
Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a mobile banking, local payment, online payment, or e-wallet virtual account, we receive transaction records from the payment processor. We do not store your full card number or e-wallet password. We retain transaction logs for account reconciliation, dispute handling, and regulatory reporting.
Gameplay and account activity: We log your login times, the games you play, your wager amounts, and your withdrawal requests. We track this to detect fraud, enforce our terms, and comply with anti-money-laundering (AML) rules. We also record your interactions with our customer support team—emails, chat transcripts, and phone calls—to improve service quality and resolve disputes.
How we use your data on berkah 303
We use your information for five main purposes: account verification, payment processing, fraud prevention, customer support, and legal compliance.
- Verification: We verify your identity and address to confirm you are who you claim to be and to meet regulatory obligations in Jakarta, Surabaya, Bandung, and other supported regions.
- Payment processing: We share your transaction details with payment processors (mobile banking, local payment, online payment, and bank partners) to complete deposits and withdrawals. These processors are bound by their own privacy policies.
- Fraud and security: We analyze your account activity to detect unusual patterns—multiple failed logins, rapid withdrawals, or wagers inconsistent with your history. We may temporarily lock your account and ask you to verify your identity if we suspect unauthorized access.
- Customer support: We use your contact information to respond to your inquiries, resolve disputes, and notify you of account changes or service updates.
- Legal and regulatory: We retain your data to comply with anti-money-laundering (AML) rules, tax reporting, and law-enforcement requests in jurisdictions where we operate.
Third-party processors and data sharing on berkah 303
We do not sell your data. We do share it with trusted partners who help us operate the platform.
Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, online payment, e-wallet, mobile banking handle your deposits and withdrawals. They receive your name, account number, and transaction amount. Each processor maintains its own privacy policy.
Identity verification providers: We use third-party services to verify your government ID and proof of address. These services do not retain your documents after verification is complete.
Customer support platforms: Our support team uses ticketing software to manage your inquiries. Your chat and email records are stored on secure servers, some of which may be located outside Indonesia. We ensure all processors sign data-processing agreements that require them to protect your information to the same standard we do.
Your data may cross borders
Our servers and some of our processors' servers sit outside Indonesia. By using berkah 303, you consent to your data being transferred to and processed in other countries, subject to the same protections we apply locally.
Your rights and how to exercise them
You have the right to access, correct, and delete your personal data, subject to legal and operational constraints.
Access: You can request a copy of all data we hold about you. Log into your berkah 303 account and navigate to Account Settings > Privacy, or email our support team. We will provide your data within 14 days.
Correction: If your name, email, or address is incorrect, you can update it directly in your account settings. If you cannot access your account, contact our support team and we will make the change after verifying your identity.
Deletion: You can request account closure and data deletion. We will delete your personal information within 30 days, except for records we are required to retain for tax, AML, or dispute-resolution purposes. These records are kept for a minimum of five years.
Withdrawal of consent: If you consented to marketing emails or SMS, you can opt out at any time by clicking the unsubscribe link in the message or updating your preferences in your account settings.
Cookies and tracking on berkah 303
We use cookies to keep you logged in, remember your preferences, and analyze how you use the platform. Cookies are small text files stored on your device.
Essential cookies: These are required for berkah 303 to function. They store your session ID and authentication token. You cannot disable these without losing access to your account.
Preference cookies: We use these to remember your language choice, theme preference (light or dark mode), and whether you have dismissed notifications. You can clear these in your browser settings without affecting your account.
Analytics cookies: We use Google Analytics to understand which pages are most visited, how long users stay, and which games are most popular. This helps us improve the platform. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
We do not use third-party advertising cookies. We do not track you across other websites.
Contact us about privacy on berkah 303
If you have questions about this policy, want to exercise your rights, or believe we have mishandled your data, contact our privacy team:
- Email: [email protected]
- Support portal: Log into your berkah 303 account and open a support ticket under Privacy & Data.
- Response time: We aim to respond to privacy inquiries within 7 business days.
This policy was last updated in April 2024. We may update it to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on berkah 303.